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After studying the top most engaging brands on the web and going in depth to see how Starbucks and Dell did it, I have gathered some tried and tested best practices businesses can apply into their own social media efforts. Read More

I know: You feel like you're already taking social media seriously. You're Tweeting and posting, blogging and following. You've got accounts on every site that allows you to share and you've got them all linked together. You're out there and you're social. Big deal. Read More

Erik Qualman's Social Media Revolution video raises questions with regards to international social media and how different countries will use social media in the future. As the social web brings us closer to each other, will there be a bigger cultural divide on social media in the future? I would love to hear your thoughts, questions and remark Read More

Can Twitter really help your business? Or is it just another place on the web to waste time. Read More

For almost two years, industry publications and experts have been talking extensively about what is happening and why when it comes to social media. In many cases stories focus on how the “world is coming to an end” as consumers take the power of branding away from the brand managers and chief marketing officers and start owning viral perceptions Read More

A Tweetup is: * A gathering of people who use Twitter * It can be a general geographic Tweetup like a Tweetup of people in Vancouver * It can be a Tweetup for a cause where Twitter friends organize a get together to do something for the community * It can be topical such as a Tweetup for martial artists, cyclists or people who are in the socia Read More

Great interview with Twitter co-founder Biz Stone by Tavis Smiley on PBS Read More

If you are starting up a new company that primarily goes from business to consumer, without a big budget in marketing or PR, your best chance for getting your message across will be via social media. Most start-ups or major corporations which adopt social media tools to market and engage their customers in Southeast Asia, are essentially in the IT, Read More

Social media is dozens of different platforms with different types of environments and atmospheres. Now add in the cultural differences in the social media platforms from different countries. Some social media platforms are more appealing to us than others. And others just do not feel right. Read More