The events of the past week, not just in Connecticut, but tragedies we hear about, as well as those we don't, around the world force each of us to pause and Read More
In this video, the folks at OpenView Labs asked me What are the keys to achieving high performance in sales?  It's difficult to focus on just 3, but Read More
I exaggerate not. I was standing on line recently doing my holiday shopping and someone asked for pink bubblegum vodka. Without batting an eye, the clerk came from behind the counter and shared with the customer that she would search the inventory and see if she had something that would suit her t Read More
Contact center capacity is going up as voice becomes “sexy” again driven by mobile adoption. This is both good and bad news for enterprises. It’s good news because the contact center is becoming an increasingly important channel for managing the customer experience. Being able to have a one-on-one Read More
If you plan on starting a business where you will be selling products, you most likely will want or need a wholesale license (also called a seller's permit or resale license). A wholesale license enables a person to buy merchandise at discounted wholesale prices with the intention to resell the pr Read More
Earlier this week I shared the National Restaurant Association’s predictions for the hottest food trends for 2013. The NRA also surveyed bartenders nationwide to come up with its What’s Hot in 2013-Alcohol report, which predicts the top 20 alcoholic drink menu trends for 2013 will be:
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Its time to consider sales prices again. What are the issues worth considering. This post offers some practical tips in helping to set the correct pricing strategy Read More
This blog offers tips for merchants and retailers who are trying to increase their sales after the holiday season is over. Read More
No Decision Made, is increasingly what we are hearing on deals in which we've invested time and effort. In extreme cases, we are seeing as much as 35% of the qualified deals people pursue ending in no decision. This outcome is, perhaps, more frustrating than an outright loss. We don't know what to Read More
Quota is an important output measure. It is a key metric for anyone in sales. But quota is insufficient for managing performance and insufficient to assure the sales team is executing the company strategy and priorities. Additionally, we know quota is a trailing or historical measure. Using quota a Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!