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Before you take too many new business pot shots, consider a business development do-over. There is no better opportunity to rethink how you pursue new clients than when the slate has been wiped more or less clean. Read More

Take your cooking and customer service skills to a new level by starting your own small business in catering. Take a look at this checklist to make sure you cover all the bases when considering starting your own catering company... Read More

What is your inaction costing you? Time, fulfillment, peace of mind, a better income, more moments with your family? I have a very good friend who was a tremendous salesperson. A bona fide, record-breaking, financial superstar. After a year, she left her position and went to cosmetology school. Will she ever make as much money in one year in h Read More

It's tempting to consider layoffs to preserve the bottom line during an economic downturn. But is it really worth risking lowered employee morale and the costs of re-hiring and re-training?... Read More

The online world has been revolving around what most people often call, “web 2.0”. I would say this term is aging fast with overuse, but its fundamentals are still fresh up till today. Read More

As growing businesses make do with smaller teams until the economy turns around, people are stretched for time. That means meetings tied to strategic communications must be especially productive. Here are five signs that a meeting could be a time waster, according to Robert Hosking, executive director of OfficeTeam. Read More

There are ways to get through to even the most resistant people, contends Mark Goulston, author of the new book Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. He offers these techniques to improve your customer service standards. Read More

“Many small business owners who regularly make a profit and have consistently high demand for their products or services spend a good deal of time listening to and observing their customers and learning how to provide what they want,” says Emerson Smith, Ph.D., president of Columbia, S.C.—based Metromark Market Research. Here are five surefire way Read More

Many of us out there suffer from poor time management. I am great at reaching the high peaks of high activity and then spoil it all with time of sustained inactivity! Often the day can start off planned and then will suddenly change like the wind. Don't let a sudden change blow your whole day off course. Read More