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Earlier in the week I mentioned that I have begun to solidify my view on whether or not a manager/leader should apologize. Although most responses overwhelmingly lean toward the affirmative, I think it is slightly more complicated than that... Read More

Why does ill health or death need to be the precipitating event that gets business owners doing something about 'exit planning'? Too much money gets wasted because of it and other people's lives (like spouses & children) get needlessly hurt as a result. There is a better way! Read more ... Read More

Large corporations are tightening the screws on their smaller counterparts as the credit crunch intensifies companies' efforts to hold on to their cash. Read More

I bitch and moan about technology sometimes because it seems the phone is always ringing and the Blackberry always has a new email or message. That being said, thank GOD for the Blackberry. Read More

Kyle Dias, 21, wanted to marry fiancée Nikki Gallagher, 22, before the plan was thwarted by his imprisonment for robbery earlier this year. Somehow, he managed to smuggle a mobile phone with wireless connection into HMP Rochester, Kent with free access to Facebook. And that was how he got the rest of his wedding preparations done. Read More

Over the years, Google's products have won praises and support from its users. Its products such as Gmail, Google Docs, Google Map and Google Analytics have truly improved our lives in many ways. However, this success was not welcomed by some and in fact, has been envied by Google's (many) rivals. With Google getting stronger and better by the da Read More

In most stories, a major character is confronted with a dilemma, often the challenge between “Doing what's right” and “Doing the right thing.” The tension between these two is real and visible, and while the desired outcome is clear, the means to the outcome is sketchy and treacherous at best. And the dilemma often feels bigger than life itself. Read More

Earlier this month, Collins Dictionary announced that the word “Twitter” would be included in its next edition. Now words like 'noob', 'meh', 'mwah' and 'hmm' (see definitions below) would also be found in the new dictionary. These “words” originated from teens who converse regularly through social media sites like Facebook, Twitter and Bebo Read More

The challenge with voice mail is getting people to use it productively not as a tool of avoidance. Read More