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Take the time to come up with a detailed disaster recovery plan. This should include proper backups with an off site storage option. Additionally you need to plan for what you will do in teh event of a disaster. Read More

Want to be able to see what someone read or open an email?

Setup outlook to ask for a read or delivery receipt.

To request delivery receipts on all messages you send in Microsoft Outlook 2002 and in Microsoft Office Outlook 2003, follow these steps: Read More

Our SMB client often ask us whether and how they can get started on Twitter. Here’s what we tell them. Read More

If you are thinking of selling your business, this guide will help you organize in preparation for the sale. Read More

Compared to their big-business counterparts, small businesses are especially vulnerable to patent infringement because they may lack the knowledge, expertise or resources necessary to prevent the theft of their invention. Use this guide to navigate the application process, understand costs and fees, and identify financial assistance opportunities available for small businesses. Read More

“Mañana.” It will wait until tomorrow. There are times when it is so tempting to tell yourself that, and actually believe it. But that's just not how things get done. Read More

What is sales 2.0? Technology? The integration of technology? Jeb Brooks takes a look at the topic. Read More

Many people are missing out on valuable sales opportunities because they neglect to follow up after the initial sales call. Read More

How do you serve your community of colleagues and customers? How you answer this question defines who you believe you are and what you believe your purpose is. Read More