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Google Plus is a hot topic these days. It might be the perfect time to jump on the bandwagon and make use of this inbound marketing star. G+ has been called a good combination of Facebook and LinkedIn. How to start? See the infographic. Read More

When you think of customer satisfaction, do you think about quality management? Do you have a process in place to assure customer satisfaction? Here are 7 steps to creating the process. Your first step is to identify your organizational goals. If you have them, when did you review them last? Read More

When you start the process of creating a quality management structure, you will need specialized software. Quality management structure software is available to generate and manage documentation and systems. Experimenting with it before you buy it can help you to determine what you need. Read More

Did you know that accounting for employee time and attendance can take up to 30-50% of your total accounting operation? This can be a significant factor in whether your business succeeds or not. What to do? Read this article. Read More

Quality management systems procedures implementation can meet with resistance from employees at first. You need to reassure them the adjustment period is a short one and that the benefits of QMS outweigh the short adjustment period. Read More

Are long prepositional phrases running off your potential reader? Do you know a long prepositional phrase when you see one? Why are people rapping or writing business blogs about grammar? Read More

These 9 informative infographics give visual readers a quick way to find the answers to some of their questions like, "Where do I find blog ideas?" Read More

Are you staring at chaos in your business? Do you feel the need for some kind of order, but you don't know how to begin? Using the ISO 9001 system can help you create a quality business in every part of your organization from the front office to the head office and everywhere in between. Read More

Some would-be business bloggers are so frightened by the blank screen they can't get past writer's block. Here is a simple suggestion that will appeal to people who prefer talking to typing that will help them start the process without lifting a finger to the keyboard. Read More

Move over, Weird Al. We have some uncommon grammar mistakes that will tickle your funny bone. Then we end with an infographic about the Oxford Comma that makes this idea understandable. Read More