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Artificial Intelligence will become the next disruptive customer experience trend. A Hotel that position and prepare themselves for this is opening their palms to tap into new uncontested Social Media Audiences, without breaking the budget.

Research shows that Artificial Intelligence will be the Read More

Having a high-end Hotel is a customer relation high-intensity business. In addition to having luxury Hotel accommodations, most guests expect that their Hotel accommodations will provide them with the very best services available for any of their needs during their stay. Read More

Ever wondered why you’re not getting enough sales? The most likely reason for your revenue lag is lack of marketing; obviously, there can be other reasons, but most commonly people forget to market their products and services. Read More

Customers today are seeking a unique experience that goes way beyond the traditional accommodation.

Some Hotels might think Social Media opened a can of worms that is very challenging to control and prepare for. The first aspect of Social Media many Hotels was not able to respond to w Read More

Say what you will about Social Media, but it has become an integral part of life. Not just personal life, but professional life as well. If an individual doesn’t have Social Media accounts, they think they’re coming off as “cool” but in reality, they are just out of the loop. The same goes for a bu Read More

It is time for Hotels to start taking advantage of the biggest opportunity in decades to optimize new edgy Hotel Strategies. Experience is the secret juice that makes customer open their tech wallets. Read More

Summer is here, time to discover some immediate travel trends for the summer that should get Hotels attention.

Travelers have demonstrated that they will turn from known Hotel brands that under-deliver on experiential offerings, to new upstarts that promise a solution. 2018 will see a Read More

A recent research report from Oracle Hospitality reveals some surprising results indicating that millennials craving an individualized experience have more trust in Hotel Loyalty Programs.

The research also uncovered a surprising divide in perception between how Hotels view loyalty pro Read More

Are your Hotel frustrated with Social Media Marketing and experience no results from your time and efforts? You are not alone! But hang in the truth is that there are some simple yet very effective secrets to how a Social Media Community will help Hotels growing faster than their competition. Read More

What makes or breaks a business is a customer. However well planned, well laid out and executed a business idea might be, if the customer goes back unhappy then keeping your business afloat becomes an uphill task. Let’s have a look at ideas that can help you keep your customers happy.

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