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It used to be that business owners started brick-and-mortar retail stores, then added ecommerce capabilities to expand their markets. In some cases, they even closed down their retail stores altogether to focus solely on their online stores. But now, a new trend is taking hold: Formerly ecommerce-o Read More

If you still think your small business doesn’t need to be on Yelp!, you might have second thoughts after hearing the results of a new Nielsen study. More than half (51 percent) of Yelp users polled say they make decisions about what to buy in local stores or businesses after visiting Yelp.
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Is your small business’s office sterile and boring, or wild and creative? If the former, you need to get hip to the times. In hopes of motivating and inspiring their teams, more businesses are moving away from the traditional, cubicle-laden office space to more open, flexible and communal space.
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I have been thinking about ordering some swag for my company to give away; specifically, a golf umbrella, because it’s big, fits my family of four under it, and, for me anyway, is just one of those things that are good to have around.
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Are you harnessing technology to its fullest extent at your restaurant? If not, you could be getting left behind. Technology is quickly infiltrating every aspect of restaurant operation, from the kitchen to front-of-house operations, says a new study from the National Restaurant Association, Restau Read More

If you own an ecommerce site, you know Millennial customers are the wave of the future. But what matters to these crucial customers when they’re shopping online? A study from Urban Land Institute, Shopping and Entertainment in the Digital Age, took a closer look at Millennials’ online buying behavi Read More

Still think senior consumers aren’t online? This misconception could be your business’s loss. A study earlier this year by Ipsos and Google of consumers age 67-plus found that seniors are using all kinds of digital platforms, including search, social networking and online video, and that the Web is Read More

Is your small business turning away business without even realizing it? If you don’t provide a multitude of payment options, the answer might be “yes,” according to the Small Business Payments Survey, a new study conducted for WePay.
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As the economic recovery begins to gain steam, more Americans are feeling confident about their purchasing power. They’re so confident, in fact, that interest in buying luxury products and services is on the rise among affluent customers at all household income levels and even among the not-so-affl Read More

In my previous blog post, I wrote about an On the Record podcast in which Eric Schwartzman interviewed Brian Solis, Principal of the Altimeter Group, author, speaker, and futurist to coincide with the launch of his new book, What’s the Future of Business?
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