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Experts believe that the Internet of Things is set to change the contact center industry. Read on to find out how this change would happen. Read More

In running a globally operating business, using the right cash management platform is crucial in the decision-making process, especially with regards to the entity’s working capital. Here’s a list of 9 key considerations in selecting the right cash management platform for your company. Read More

Surveys are effective tools for market research, customer feedback and monitoring performance. It helps in coming up with important business decisions too. While surveys usually deal with a lot of simple question and answer forms given to respondents, surveying is actually challenging and if not de Read More

Check out these useful resources for marketing purposes. Infinit Datum offers the best services in the field of Big Data, Market Research, etc. Read More

An insightful survey carried out by Forbes Insights and Teradata among 316 executives from large global companies revealed just how much impact big data analytics has on their operations. Read More

Thinking of outsourcing your customer service needs? Consider these 5 Ws first before you take the leap. Read More

Your accounts receivable is your business’ lifeblood. You need it to keep your business running and to manage your day-to-day operations. Here are 5 ways you can manage it more efficiently to ensure your business’ profitability. Read More

You cannot neglect your customer service. It ultimately affects your reputation. Know the companies that provide best and worst customer service and learn how to be one of the best Read More

Providing quality customer services plays a major role in customer retention. Outsourcing this function has helped Fortune 500 companies promote a loyal following. Here's why the most successful companies turn to outsourcing their customer service departments. Read More

Customer and corporate data are valuable and confidential information for all businesses. Companies must therefore protect these assets to ensure privacy and prevent security breaches. This can be a challenge though for those with limited budgets and resources. However, outsourcing can help. Read More