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What does the future look like for social media?
That’s a question we regularly discuss here at Buffer and one we’re not quite sure anyone has a concrete answer to. However, there are some clues out there as to what the future in 2017, and beyond, may look like.
As part of our State of Social Med Read More

How does Facebook’s New Feed Work?

Just like Google, no one knows exactly how the news feed works or what factors Facebook takes into consideration.

According to a Facebook engineer, as many as 100,000 individual weights influence the content that appears in your newsfeed! Read More

Twitter is one of the top rated and most used social media platforms out there. It’s awesome for connecting and networking with others in your career field and great for getting your name out there to potential clients. Something that has really evolved the Twitter experience is participating in or Read More

National — or even global — SEO was once the revolutionary way to gain visibility on the internet. Now, it has become incredibly expensive and brutally competitive. As a result, small businesses are turning to local SEO to increase their exposure to potential customers online.

So, what factors i Read More

We’ve spent many days for the research, we’ve seen hundreds of web apps, services, and tools and finally, we succeed in building this showcase of 17 solutions from different domains like platforms with PHP Script and themes, WordPress, Icons, PSD to HTML services and even more.


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A customer service leader recently asked me for some best practices for sharing my Customer Service Tip of the Week with her team. Read More

Crystal balls. Tarot cards. Extra Sensory Perception. Looking at tea leaves. Using your sixth sense. Fortune cookies. Reading Nostradamus. Precognitive dreaming. Palmistry. There are many ways it is said you can tell the future, and precisely none of them were used to research this list of the bigg Read More

Leading your team to deliver more loyalty-inspiring customer experiences is your only sustainable path to growth.

We live in a new world of Google Reviews, Yelp, Trip Advisors, Rotten Tomatoes and Real Patient Ratings. While online ratings and reviews threaten mediocre or poorly-run companies, t Read More

Stop thinking that round 1 of something has to be Amazing. There is plenty of room for improvement but if we don't start somewhere amazing doesn't matter. Read More

The end of the year is headed toward us at full steam. Everyone has the same thing on their minds and it’s this: do I really have to get on a treadmill in January?

Seriously. Who else has a mortal fear of exercise?

There’s nothing quite like a year coming to a close that creates a sense of ur Read More