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We recently started our 'Managers In The Spotlight' series. Selected managers in our community answer six questions. For example: "How do you avoid becoming unkind when stressed?" Read Kent's answers here Read More

Staff management and staff performance: how many words have you read about these two topics? No matter how much you’ve read, did you know this? You can get to the heart of the issue with just two short, simple questions Read More

They’re called Generation Y: people born between 1978 and 1994, and they’re rapidly climbing the business ladder. As more and more of them rise to entry level management positions, it’s increasingly important for upper management to understand how these young managers think in order to keep their interest in the organization Read More

Leadership is a term used by many, but sometimes understood by only a few. Again and again I feel compelled to question ideas about leadership that seem to be based on beliefs, rather than science. In my opinion, there are two groups of people misinterpreting the term leadership, and I call them the "princes" and the "priests". There is a group of people who claim that "leadership is different from management", in the sense that leadership is about inspiration and "giving direction," while management is about execution and "maintaining direction." Read More

Leaders walk a fine line between exuding confidence while simultaneously making decisions and updating their actions based on the best possible information. The best bosses, we argue, have what psychologists call the attitude of wisdom: They act with confidence, while doubting what they know. Read More

Here are the top 11 predictions for what social media will look like in 2012. Some of these items exist today in their early stages, but this list is about what I [Freddie Laker] believe will become the norm in 2012 Read More

We have a saying at my company: We like to see managers get "bloodied up a bit” before moving them into more prominent leadership roles. If we believe someone has management potential, we will intentionally put him in a situation where he will encounter extreme conflict, opposition, or just plain ambiguity (which in and of itself can be very stressful) Read More

Overheard tonight at a restaurant:
Customer: "If I don't like this ______ can I order something else?"
Server: Well, that depends on the manager. Some managers are great about allowing people to change orders if they don't like what they pick. The manager working tonight is IFFy. Read More

The plot:

* scenario 1: new managers are not being challenged enough at work and change jobs often (due to lack of suitable training)

* scenario 2: quickly promoted managers may lack emotional competencies that would enable them to be effectively part of a team and create organizational change Read More

Specifically, WDYWFT is for “anyone who works in management or carries the responsibility of leading, scheduling and supervising employees.”

The site consists of groups, forums, chat rooms, a management-oriented wiki dictionary, and a collection of articles, blogs, Q&As, and other useful resources Read More