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A Play in One Act: Why Can't Tiffany Sell to Men?

As the scene opens, the sales manager is having a private sales coaching meeting with Tiffany, one of his average-performing salespeople. Tiffany is sitting back in her chair, legs extended, looking tired and frustrated.
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Unfortunately, the state of retail selling has deteriorated to the point that most store associates can't even legitimately be called "salespeople" any longer. So to help you generate discussion about this topic in your company, here is a list of nineteen sales questions that will help associates build sales momentum. Sales momentum is that glorious force that helps shoppers get out their wallets Read More

Leadership traits are always sought after in management and executive positions, but it's less common, and unfortunate, that all companies don't require leadership qualities in new hires within the sales discipline. One way salespeople can sell more is by acting as a leader. Leaders have the ability not only to Read More

In 1999, I was the general manager of a business. Y2K was on the top of nearly everybody's thoughts at the time. I stayed up until midnight on New Year's eve of that year, wondering if all hell would break loose at midnight thanks to Y2K. Perhaps you joined me on that journey.

Well, all hell didn't break loose (unless you consider the financial industry's near demise about a year ago which had Read More

Do you have these ten traits? Maybe a sales career should be in your future. This list will help you decide if selling is right for you. Read More

The "sales instinct" is something that is the by-product of a group of traits, the combination of which is greater than the sum of its individual parts. These traits which work in concert to provide the salesperson with tools that provide them with a substantial advantage over others who do not possess the sales instinct. When I refer to "selling instinct," I'm talking about six factors,,, Read More

If we don't exercise, our bodies deteriorate. Muscles atrophy without constant use. If we don't use our brain power, our brain power goes away. If we don't maintain our automobiles and our homes, they begin to decay. Read More

Reducing risk might not matter if you sell underwear at the mall, but if you sell a kitchen full of appliances at retail, it could matter. If you're investing in a college fund for your toddler or adding a room onto your home, it most certainly matters. Read More

Dear Sales Dude: I just wanted to get back to you about that proposal you gave me. I just have two teeny things to discuss with you... Read More

Selling is a profession of immediacy. Commission salespeople get paid for what they sell today. The presence of weekly, monthly, and yearly sales goals stresses the need for immediacy. Given all the attention on the “What have you sold for me lately” mentality of Read More