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When your service fees run in the thousands, one thing that can help your prospects say “yes” is to allow them to make payments. Sometimes business owners find this problematic. There can be confusion because when clients don’t meet deadlines or put off decisions, they feel they can’t collect the p Read More

When you are building your practice, sometimes you choose to work with a client for free for a number of reasons:
• Gain experience with an ideal client
• Minimize risk of trying out a new program
• Build up your client testimonials
• Give back to the community by offering services to a select Read More

What do you get when you cross working harder than you’ve ever worked, a store that even with all your diligence has trended down four years running, and a bank that calls in the entirety of your large business loan – an amount that will force you into bankruptcy? Give up? Shawntá Ray and Rick Harm Read More

Are you on of those entrepreneurs who ‘could just die’ at the very thought of speaking in public? As an entrepreneur, I have learned that one of the best ways to grow my business is by way of professional speaking. Read More

As you work to grow your business, there are many options available to attract clients along the way. One thing that may tempt you is the idea of licensing your proprietary system and/or training coaches or trainers to teach it to others. This can be a lucrative revenue stream but first I recommend Read More

If you are wondering how to increase your business and client attraction, the most important first step is to set a specific goal. So many people in business, especially those just starting out, don’t have a goal. They just want to get some clients. That does not really work very well. Read More

QUESTION: We’re constantly struggling to get rid of hard to sell, excess inventory. Do we just accept our losses and take it off the sales floor or should we continue to take up floor space to try and sell it? The RETAILMaven ANSWERS: It is essential the merchandise flow in smoothly and out smoo Read More

When you are speaking live or conducting a free teleclass, you want to finish with a strong call to action for your audience. Years ago I created a formula that I’ve used successfully as a call to action that is authentic and pulls prospects towards you. Read More

Sometimes my students end up in the frustrating place where prospects can’t afford their programs. This is a tough spot to be in and there are a few things that might be contributing to this situation. When I hear this, I recommend three tweaks to their get acquainted session and closing process. Read More

Yesterday I was in a meeting where we were talking about prospecting and sales. One of the men shared a story about how he called a prospect to let them know he wouldn’t be calling again as they appeared to be very busy and he’d surmised the timing was bad. They responded to this message and he was Read More