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I love email, social media and all things online. But I also spend a lot of time on the road meeting with clients and prospects. Why? Because when it comes to building your small business, I’m still a huge believer in the power of face-to-face communication. A new study from Cisco proves that plent Read More

As consumers, the Baby Boomer generation has been a force to be reckoned with since they first hit the scene. Now that many of them are grandparents, their importance to U.S. small businesses hasn’t diminished. In fact, if you’re not marketing to grandparents, your small business is missing out on Read More

Remember when tablet computers first hit the market and experts predicted waves of consumers researching products and shopping in-store on the devices? That hasn’t quite panned out, but two recent studies offer insights into how and where consumers are using the devices.
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The end of the school year is here, and that means it’s time for many small businesses to turn to a valuable labor source: interns. Hiring college students to work in your business, learning the ropes, is a rite of passage for students and small business owners alike, and can give you access to the Read More

Small business owners are becoming more optimistic about the availability of credit, a new survey by Gallup shows. The Wells Fargo/Gallup Small Business Index poll conducted last month shows that small business owners’ perception of the ease of obtaining credit is the most positive it has been in t Read More

The proliferation of mobile devices—and shopping or price comparison apps to use on them—has retailers worried that consumers are using their stores as “showrooms” to check out merchandise, then go online on their phones or tablets to find the same product cheaper elsewhere. But a new study from Wa Read More

Do you use daily deal sites like Groupon and LivingSocial to lure customers to try your business? A new study from Edison Research, The Daily Deals Consumer 2012, offers some useful insights into who’s using these services, why and the potential impact on your brand and business. Here’s a closer lo Read More

U.S. consumers are more likely than consumers in other nations to shop online—and increasingly, they’re using mobile devices to shop online, according to the recently released Global Online Shopper Report, conducted by WorldPay and reported in Internet Retailer.
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It’s long been the stereotype that women are more “social” than men—in the offline world, they’re typically the ones who plan social events, keep family connections going and love to chat. Apparently, when it comes to the online world, women are even more social, according to a new study by Nielsen Read More

You may have heard of cross-training in regard to fitness, but do you know what cross-training can do for your business? When it comes to employees, cross-training simply means training your team to do more than one job. Cross-training has many benefits, both for you and your employees. Here are a Read More