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The 3 A’s of customer service that will make your clients happy and let you keep them for a long time or even your lifetime. Included is a quick overview of the recent Southwest Airlines and Kevin Smith customer service incident. Read More

Add a ROI widget to your website and let the proof in the pudding help sell your product of service. A client will be more persuaded if they can see that there is an ROI. Read More

How to identify and find prospects takes a lot of effort. Here is an article on identifying prospects by numerous different parameters. Read More

Real Estate is a highly competitive industry. The average realtor is on the transaction side 7 times per year and earns only about $50K/year. Here is one trick you can use to help increase your closes. Read More

Twitter has the potential to allow you to reach a larger targeted audience. Here are a couple of ways to follow and unfollow Twitterers. In addition, a way to target a Twitterers by geography or by category. Read More

How to capture qualified leads using LeadShare from SlideShare. If you have created a great presentation and can use it to pique the curiosity of people, LeadShare will help you find qualified leads with detailed information. Read More

How to get a mentor. Learning from others is the best way to get from point A to Point Z. Mentors can be found in a lot of different places, you just have to know how to look. Read More

Canadians spend more time on the Internet than on the TV. What will come as a shock is the disproportionate advertising spend that goes to Newspapers compared to the Internet – This will show that the end of newspapers is near. Read More

How to use relevant keywords or phrases on your website or blog to drive qualified traffic your way. By using the appropriate keywords, you will be able to increase your search result rankings and become a thought leader for your industry. Plus a tool to see what sort of keywords you should be using. Read More

A great tip on handing out a PowerPoint presentation - how to get your point across even better. How to add relevant information without wasting valuable slide real estate. Read More