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When consumers read online reviews of a product or business, such as those on Amazon, it is often difficult to figure out which reviews are legitimate, and if they should trust any of the opinions that they read online these days.
The situation is not helped by companies and marketers going out of Read More

Retail spending will see a 3.1 percent growth across 2016, the National Retail Federation reports.
America’s largest retail group said in its annual economic forecast that employment gains and increasing consumer confidence were slowly helping to steer the U.S. economy back into growth.
As a resu Read More

The value of customer insight has always been appreciated by companies, but until recent technological developments, data availability was limited to the larger enterprises.
Thanks to smartphones, social media and big data, all of the interactions people have now can be analyzed to deliver actiona Read More

A newly passed piece of trade legislation may make it easier for small businesses to compete by simplifying the import process.
The U.S. Senate has passed the Trade Facilitation and Enforcement Act of 2015 (PDF), which will modernize and expedite the customs clearance process — fulfilling a long-s Read More

Digital magazine platform, Issuu, is shutting down its Targeted Distribution (TD) campaigns service, effective April 1, 2016. This, however, is no April Fool’s Day prank!
Headquartered in Menlo Park, California, Issuu is a platform that allows anyone with digital content to upload and distribute t Read More

If you think you have what it takes to be a top entrepreneur, there are a few ways to know for sure.
There is a long list of attributes of successful entrepreneurs, but my list is fairly short, simple, and focused on the most important qualities. What’s more, everyone has these qualities, just som Read More

Small businesses that are hiring but that don’t have dedicated human resource staff may want to take a look at Workable, a SaaS-based software system that automates the hiring process, from job posting through candidate hiring.
Workable provides a way to place a job listing on a business’s branded Read More

A free day-long conference outlining how technology is impacting customer service and commerce is on tap next week at Georgia State University in downtown Atlanta. Participating in ExCom 2016 will be representatives from Freshbooks, GoDaddy, Terinus, Wet Shave Club and more.
Also next week at the Read More

Based on its title, “Outgrow Your Space at Work: How to Thrive at Work and Build a Successful Career,” sounds like yet another book about how to get a bigger office, higher pay, or an important-sounding job title. Rick Whitted, the author of the book, does cover these topics, but not using the advi Read More

Intel Corporation, best known for the speed of its processors used in many computers, tablets and smartphones, is unveiling a new set of products for small business owners. Chad Constant, director of marketing and business for Intel, says the company has designed a solution available with its lates Read More