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While Silicon Valley gets most of the attention, there are plenty of other areas that are equally conducive to launching a startup. Yes, Silicon Valley is filled to the brim with resources, but it’s also expensive and over saturated. If you really want to provide your startup with a strong foundati Read More

Narcissists are among the most interesting coworkers. They are also repugnant, disruptive and poisonous to a business, and potentially to your career. That is, if your narcissist sees you as anything except a reflection of their greatness.
So, you must interact with the office narcissist as if eve Read More

When Steve Jobs wanted money for Apple Computer in the late 1970s, he got financing from Silicon Valley venture firm Sequoia Capital. Roughly 40 years later, in 2009, when Brian Chesky needed funding for Airbnb, he got an investment from the same Silicon Valley venture capital firm.
Not only has S Read More

When a small business owner obtains a website, the most important aspect is the Search Engine Optimization (SEO). That’s the code embedded in the website that allows for search engines such as Google to put searchers in touch with the business that fulfills their need. But googling how to do SEO ca Read More

Fiverr, a site where freelancers can find work and businesses can hire them, has announced raising $60 million in funding that will be used to build out its community. Previously Fiverr’s hook was that all prices started at a $5 base. But now the company plans to eliminate the price minimum all tog Read More

Recently, I had the pleasure of speaking to the seniors in a class at Medina County Career Center about sales. I was sharing thoughts about how there is no selling in sales. How sales is about matching a solution to a problem. And then I started talking about networking and what that really looks l Read More

BlackBerry is hoping its new and oddly named Priv mobile device will win the company back some of the widespread business usership it has lost to competitors in the mobile market. Recently launched, the Priv is BlackBerry’s very first Android phone. It’s also the first Android phone in forever to f Read More

I spent about seven years in the business world, and I’ve been a professional cartoonist now for more than a decade, but I actually went to school for music.
I studied the trombone, played in ensembles, learned my history and theory, got my degree, and actually played semi-professionally for a sho Read More

Do employees at your customer service call center feel like they’re dealing with more frustrated customers than ever before?
New research from Mattersight offers some insights into why this might be. According to Mattersight, more than two-thirds of customers who speak to call center reps feel fru Read More

Small businesses and startups that rely on remote marketing and sales teams face a variety of obstacles compared to companies that have their sales and marketing staffers working onsite. National software provider Citrix is trying to position itself to meet this growing demand.
Remote working over Read More