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Knowledge and ability mean nothing without action. With the credit crunch and the recession biting hard, sales people and business owners alike are becoming increasingly despondent and shying away from picking up the phone to customers for fear of hearing another no. Now is the time to pick up the phone and stay close to your customers. The com Read More

You can tell what an organisation's answer to this question is by how it manages its bids, tenders, proposals and responses to Invitations To Tender and Requests For Proposals (ITTs/RFPs). And by its win rate. Read More

The following is the rough transcript of a recent call I had with a Sales Director of a large Irish Company. Mr X: Hi Niall, This is _________ __________, I am the Sales Director with ___________ ___________ What I'm looking for a two day sales training course to brush up on our selling skills. What would that cost? Me: Hi __________, thanks Read More

In case you haven't been tuning in recently, the whole question of sales ineffectiveness was brilliantly raised by Dave Stein. It's not just a great question for sales professionals; it's frankly the ONLY question. Dave rightly asks “The root causes of sales ineffectiveness are clear. There is plenty of sound advice about how to fix the problem Read More