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Twitter is an interesting monster. Everyone focuses on the 140 characters. I can't tell you how many times I've heard, My life doesn't fit in 140 characters. Read More

For the Food Service Industry,(including restaurants, caterers, wholesalers, retailers), liquor liability is not an optional endorsement. Read More

I really love teaching this class because I get to discuss insurance with consumers in a format where I'm not selling anything. The conversation ends up being very honest and direct because the attendees are not worried about showing their hand to the evil salesman. Read More

Out of state move or not, most insurance companies require that you make material changes, like informing them of a new car or updating your address, within 30 days. Failure to do so could result in denial of a claim. Read More

Did you know that insurance carriers discontinue coverage on a home if it becomes unoccupied for over 30 days and no new residents have moved in? Read More

Though are government keeps printing more and more money it my belief that less and less of those de-valued dollars are going to make it into the hands of organizations that are trying to make a difference. Read More

If you weren't good at Communication before Social Media, you are not going to be good at Communication with Social Media. Read More

I'm giving a presentation this Saturday, September 25th in San Francisco, at the Big I Fall Leadership Conference on Insurance and Social Media and I have absolutely no idea what to talk about... I mean seriously, What the Hell is Social Media? Read More

I don't care if you have been with the Insurance company for 20 years or 20 days you only have insurance coverage for as long as you pay for it. So the day you stop paying for your insurance you no longer have Coverage. Read More

I believe that insurance in the 21st century will blend the understanding, caring and commitment to client needs that our industry was built on with the access, responsiveness and integration that the future's technology makes available. Read More