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Customer service is as much an art as it is a science. Tools like knowledge base software and customer portals make it easier for your customers to find solutions to many pressing issues on their own. But what happens when your customers have a new or unique problem not covered in your help docs or Read More

Social media marketing is a must for any small business owner today. These tools can make your job easier and get the most our of it. Read More

Rapid growth and advancements made in the sphere of modern technologies significantly affected almost every aspect of our day-to-day lives. No matter if you’re a business person or a consumer, modern technologies can certainly improve your experience. That said, the world of marketing has experienc Read More

J.K Rowling is a highly-successful author who penned the seven-book Harry Potter series that captured the hearts of readers all over the world. But success did not come easy for her. She had to go through twelve rejections before her first novel was published.

What propelled her to success is Read More

Business owners carry a responsibility to make their websites accessible to all users.

It’s a matter of altruism -- accessibility is the obvious moral position -- but it’s also a matter of legality.

Now is the time for public and private platforms to adapt, and the power of AI can help make Read More

Are you looking for the best logo maker apps for your smartphones? Here are some of the best apps and tools to make a business logo on the move. Read More

Are you leveraging Twitter to gain more traffic?

Discover tactics that will grow your following, increase visibility and crucially, drive website visitors… Read More

You are about to make your new product launch!

But what does this mean marketing-wise?

Here are 11 marketing tips for launching a new product. Read More

Videos and SEO rankings work better together than peanut butter and chocolate, find out what role video plays in rankings and driving traffic. Read More

Thanks to technology, more and more people have opportunities to make a living working from home. In this month's post for the SBA, I discuss working from home-and more. Read More