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Customer service is absolutely crucial to your business, more than price and selection.

Customers expect you to be:
- Honest
- Courteous
- Knowledgeable
- Trustworthy
- Positive
- Appreciative

Learn how to train your staff to do this and more. Read More

Being a Doing Monster hurt my blogging career. Big time.

What is a Doing Monster? More importantly, are you making the damaging, blog-killing mistake of being a Doing Monster?

Read my latest post to get your answers. Read More

Can't wait to start your own business? Make sure you know what you’re getting into.

Here are 4 reasons why entrepreneurs tend to fail instead of succeed - and how to beat the odds and achieve your well-deserved success. Read More

A lot of thought goes into devising an effective landing page. You’ve researched the market segment you’re targeting to craft an offer and describe relevant benefits in language that speaks to them.

Do you still experience a high bounce rate?
More people will take you up on a call to action pre Read More

Starting an entrepreneurial business, or maintaining the competitiveness of a mature business, requires innovation. Yet everyone I know seems to have a different perspective on what constitutes real innovation, and why is seems to happen so rarely. Another challenge is to debunk some of the common Read More

Starting an entrepreneurial business, or maintaining the competitiveness of a mature business, requires innovation. Yet everyone I know seems to have a different perspective on what constitutes real innovation, and why is seems to happen so rarely. Another challenge is to debunk some of the common Read More

If your business is online than you should have a Facebook page. This article will show step-by-step how to get real free Facebook followers with 10 simple strategies. Read More

There’s a lot to consider as you attempt to establish a presence on social media. But you just cannot ignore it, because social media is here to stay. If you are not effectively using social media to capture your audience and not getting noticed, then you need to establish a posting strategy. Read More

As you’ve probably guessed, B2B buyers are perusing your website for more than just pricing information. Or at least you hope they are. The longer visitors stay on your site, the more chance you have to win the sale—so creating web content that gets visitors to stick around should be a top priority Read More

While the last few blog posts I did went over how to optimize your exist traffic at some point you will need to increase your website traffic Read More