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According to Opinion Research, what annoys employees more than anything else is poor communication. And unhappy employees can do more damage to your business than you might imagine. Read More

As personalized search and universal search continue shaking up an industry that used to be dominated by "top ten results," more and more small businesses are learning the value of focusing on the keyword long tail. While there's no doubting the value of bringing in highly targeted traffic, many companies still don't quite get how to target th Read More

How the Memphis Grizzlies connects with its fans. Read More

If the rules of building trust so obvious, why do we find it hard to trust big companies? Why don't big companies handle brand marketing and reputation management right? Read More

From article: Remember in high school or college the couple that seemed to have a never-ending, on again, off again dating relationship? One week they're on, the next week they're off. The next week they're on, the following week they're off. Well, in speaking with tens of thousands of entrepreneurs and business owners, I've found that many hav Read More

When you consider that LinkedIn has nearly 10 million users hailing from over 150 industries around the world, it is surprising that B2B websites aren't paying more attention. There are, though, several methods your website could be employing in order to improve your exposure within the business oriented social network, while also potentially imp Read More

From the page: "Before I get started solving a new problem I take the time to get my thoughts organized, prioritize concerns, and help formulate an attack plan. How do I organize my thoughts? I use a Mind Map. " Read More

From the interview: Taken a look at BizSugar? It's a place for business owners, managers and entrepreneurs in small and midsized businesses to discover, share and vote for the best business tips, trends, news and strategies on the Web. The idea: If you find a business story, tip or video that you like, give 'em a little sugar! Read More

By forcing me to contact the company in order to get more information about the product, the company is creating a new touchpoint in their marketing process. Great; so now the company can contact all of their leads, people who figure that the additional information regarding the product line is worth the time taken to contact the firm. The pro Read More

Many website owners have a small technical issue with their site(s) that they don't even realize, and when left uncorrected, can severely hurt search engine rankings. This situation occurs when the one or more pages can be accessed via several different URL's. Read More