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The weekly card sessions, I played throughout my teens, bring back fond memories. Some would say a misspent youth, or time wasted, but I would say time well spent... Read More

In business, we can get lost in the day to day operational activities. But often there are things that we should be paying attention to that can get forgotten or missed to the detriment of our business. I have a giraffe I forgot! What do you have? Read More

How many times have you opened your door or answered your phone to a salesperson eager to make their sale? It wouldn't surprise me if many of you said 'loads' but have a negative story to tell. Read More

A project manager needs to do more than just follow process. Perhaps the most critical skill a project manager can possess is engendering great team spirit through open and constructive communication and team engagement. This will lead to a more creative team and ultimately more successful projects Read More

If you are using Social Media for your small business strategy will help keep you on the right track. These 2 keys will help you unlock Social Media success. Read More

Effective customer communication is about talking to them in their language. What is the impact that your project is going to have on their business? Talk in their language and not that of your business. Read More

Have you ever seen people screaming at their staff in times of stress or talking down to suppliers who are meant to be working to achieve the same goal as you? I have seen this and it’s pretty ugly... Read More

It is important to note that most of the success stories on Facebook have come from companies who understand the value, marketing idea and ethics on Facebook. Developing your online reputation and brand on Facebook is a very important proposition in today’s social media driven market... Read More

Have you ever wondered what the colour of your necktie might be saying about you? Actually it can be saying more than you might think, our choice of colour, clothes, hairstyles and other factors which affect our appearance are a considered a means of non-verbal communication. Research on colour psy Read More

Some customers just seem to take all our time. The only way of dealing with this is to ensure you have your measures in place so you can deal in the facts and just the facts without any subjectivity. Do you let people hog your time? Read More