Why is it important to adopt the principle of Under Promise and Over Deliver to manage the customer expectations. Customers who are pleasantly surprised with positive experience with your business will keep coming back to your business day after day.
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Bigheights voted on the following stories on BizSugar
Under Promise, Over Deliver – Key to Business Success
Posted by AngelBiz under Customer ServiceFrom http://www.smallbizviewpoints.com 4338 days ago
Made Hot by: BusinessBloggerPro on January 15, 2013 2:28 am
Is the 'complaint culture' on the rise?
Posted by bOnline under Customer ServiceFrom http://blog.bonline.com 4340 days ago
Made Hot by: Sun Tzu Business Guide on January 14, 2013 12:56 am
New research has suggested consumers today are more likely to complain than they were five years ago, despite suffering less problems. Read more here.
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7 Ways To Sell Anything To Anyone Face-to-face Tactics That Can Help Your Business Grow
Posted by bigmoneyweb under Direct MarketingFrom http://www.businessgross.com 4343 days ago
Made Hot by: paylane on January 8, 2013 12:49 pm
Selling face-to-face might seem like the most terrifying thing on earth for the newbie door-to-door salesman. However, if you understand that face to face selling is nothing more than a numbers game, you’d find it easier to take things all in stride.
Here is exactly how it works: if you go door Read More
Here is exactly how it works: if you go door Read More
10 Things You Should Know About Attracting New Customers
Posted by bigmoneyweb under Customer ServiceFrom http://www.businessgross.com 4345 days ago
Made Hot by: OpenSourceMedia on January 7, 2013 1:57 pm
Running a business with the hope of adding new customers to the already existing ones is what makes business interesting. Many businesses have folded up because they failed to do the necessary things they should have done in attracting new customers.
It is nice when you can open a business and a Read More
It is nice when you can open a business and a Read More
Turning Your Clients into Ambassadors
Posted by AWAI under Customer ServiceFrom http://www.awaionline.com 4347 days ago
Made Hot by: techmedia on January 7, 2013 12:29 pm
I recently became a "club ambassador" at my health club. I guess I qualify since I've been a loyal member for about 15 years.
Ambassadors wear a wristband while working out so newer members or people checking out the club can ask questions. They can also find out how to use equipment and get the Read More
Ambassadors wear a wristband while working out so newer members or people checking out the club can ask questions. They can also find out how to use equipment and get the Read More
Best Tech Ads of the Year 2012
Posted by ricky86 under AdvertisingFrom http://techwalls.com 4350 days ago
Made Hot by: OpenSourceMedia on January 2, 2013 3:45 am
An important factor contributing to success of tech giants is commercials. Here are the most beautiful and inspirational ads of 2012 that you cannot forget.
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Spend wisely when starting a business
Posted by tcwatson under AdvertisingFrom http://wp.me 4351 days ago
Made Hot by: Webdev1 on January 2, 2013 3:51 am
When you are just starting your own business you really need to watch how much cash your blowing on things that are not needed. A few dollars here and there can sink you.
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Improve the Brand Experience for Your Blog's Readers
Posted by Kirsten Jones under Customer ServiceFrom http://www.problogger.net 4351 days ago
Made Hot by: Monsieur Eraser on December 31, 2012 11:04 pm
Like any other business, your blog should give its customers a great branding experience. Your customers are essentially your visitors or readers, and the brand experience is the look and feel readers get when they visit your blog, explains Nadia Chaudhry of NadiaChaudhry.com. This post contains Ch
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How to make a $20,000 sale by telling the truth — Liber8me
Posted by Liber8me under Customer ServiceFrom http://www.liber8me.com 4356 days ago
Made Hot by: advertglobal on December 26, 2012 6:32 am
After one hour with him I had committed to spending the next two years and over $20,000 with him, travelling from Wellington to Auckland to do so. When all I had wanted was advice on one dodgy tooth.
How did this happen?
Quite simply, Dr Loy told me the truth. And was the first dentist in my ne Read More
How did this happen?
Quite simply, Dr Loy told me the truth. And was the first dentist in my ne Read More
Top Tips for Planning an Industry Conference
Posted by adrianoarwin under AdvertisingFrom http://www.eventchecklist.net 4357 days ago
To make sure your industry conference goes off without a hitch, there are many important things to consider in advance. Here is a guide to making sure your speakers and delegates have an enjoyable and fruitful conference.
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