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Day in, and day out, consumers are disappointed by the brands that asked them to trust them. A brand new car with faulty breaks, or a computer that just won’t turn on.

Sometimes, it is a contractor that won’t show up.

All of these things boil down to one thing. The salesmen didn’t keep their Read More

I’m often asked, ‘How can I grow my business?’ The answer can be simple. To grow, we know we need more profit. That profit can come with more customers; more orders placed or even larger orders. So, how do we grow these numbers? Read More

If you’ve got a website, then I’ll wager that somewhere you have your social bar, icons or widget enabled. I know..nothing like stating the obvious eh?

But pleeeaassee… for the love of god. Don’t be one of these people. Read More

If Duane has one thing to say about the importance of business planning that he’d like to pass on, it’s this: Business planning is a serious way of structuring your ideas. Read More

Belonging to the Chamber of Commerce, NFIB or BBB can seem like the right thing to do. But, are you really using your membership to your advantage?

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It is so easy to polarize the topic of gender and leadership. We could go there. But what are we really talking about? Humans do seem to have a penchant for creating dichotomies where... Read More

Social media can go one of two ways for a business. It can become part of a thriving community of brand fans and people interested in your products, with you at the centre initiating and responding to discussions. Alternatively it can become a waste ground of forgotten profiles with digital tumble Read More

Is improving your Klout score a part of your overall business strategy? Does Klout have the added benefit of building awareness and relationships? Read More

Pitching to venture capitalists can be tricky. Make sure you're amply prepared by avoiding these common mistakes. Read More

Working from home is the ideal situation for most people. With the internet, working from home has been possible for many. You get to work whenever you want and Read More