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According to a new research from Kamaron Research Institute, about 80% of the people use Twitter for business purposes. More than 8 in 10 listed “business” as the reason why they tweet. This holds true for younger twitter-ers as well. Nearly half of those aged 25 and under gave “business” as the primary reason they tweet. Read More

Asking what is after CRM, assumes we have had success with CRM, or that it is time to sweep it under the rug and start a new. Read More

Recently we told the story of Trevor and his dilemma, today we present the suggestions our blog readers made for resolution, and now it is your turn to vote for the one you think is best so they can earn their prize. Read More

Finally some good news from the world wide web: social media is greying. US analytics group Forrester Research issued a report on Tuesday which revealed that engagement in social networks by people aged between 35 and 54 shot up 60% last year. While web research firm comScore reports that only 11% of Twitter users are between 12 and 17 - the tradit Read More

Abby Prince of SmallBusinessNewz interviews Jennifer Laycock, editor-in-chief of Search Engine Guide, about search engine marketing for small business. Among the most important takeaways: using social media is amongst the best ways to promote your small business but use these tools to listen to customers' needs not just to promote, don't worry i Read More

This hour-long presentation on small business blogs with Anil Dash of Six Apart is a great overview for any small business people who are not already convinced of the benefits of a business blog. I will confess that as a professional blogger explaining to clients the importance of blogging and what it can do for your business that I am somewhat bi Read More

Did you know that 25% of India's population with the highest IQ is greater than the total U.S population? Did you know if MySpace is a country, it would be the 5th largest country in the world? I wouldn't know if I didn't catch this video. Read More

From the start of the presidential poll to a vote recount and Neda Soltani's death, the crisis has never failed to get massive media attention both online and offline. What has been particularly striking is how heavily social media is being used to deliver news of the situation to millions of people online. Read More

If you've used Twitter for more than a couple of hours, you've probably already seen a tweet or two containing a word with the hash symbol ("#") attached to it. That's what Twitter users call a "hashtag," and at any given time at least one of them can usually be found among the trending topics on Twitter. But what exactly is a hashtag? Read More

In this economy, when budgets are tight and spending is scrutinized, it's often tempting to cut the marketing budget. Not so fast. Before you take this potentially self-defeating step, you may want to perform a few experiments to see which marketing strategies work and which don't. Why eliminate programs that make you money? And why keep the duds Read More