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With Halloween just over a week away, there's a lot of talk these days about fear: fear of ghosts, fear of zombies ...

But lately, when I talk to clients about their Web content, I've started uncovering a very different kind of fear: Fear of revealing what they specialize in. Read More

Does your company allow napping on the job? Might want to think about it because it could be extremely beneficial for productivity! (Yes, you read that correctly.) Read More

I don’t think I’ll ever get tired of telling people how powerful Twitter can be as a tool for promoting your blog and/or website. Read More

With all the Google dance happening recently, Matt’s video responses tackles with issues that are constantly being asked by users who are interested in SEO Read More

Running a small business isn't all fun and games. It requires serious dedication and hard work. And guess what? You might not get rich! Read more about the realities of small business ownership here. Read More

Whether you sell forklifts or prepare people’s taxes, the time could come when you have to tell your customers, “We did something wrong, but now we are going to make things right.” I’d urge you to visit a special site that Toyota has set up for customers whose cars are subject to product recalls. Read More

Struggling with reasons why your company should blog? Have you wondered what the value of a blog is? Do you wonder what impact a blog can have on business development? The bottom line? Wonder no more! Here are 14 stellar reasons why you should add blogging to your marketing mix. Read More

If you’ve been keeping your ears open, (like you should be!) you’ve probably heard that 76% of U.S. travelers now share their travel experiences on social networks, according to a survey by the world’s largest travel site, TripAdvisor. These shares include photos, status updates, check-ins, and rev Read More

As the presidential debates continue this month, job creation has been a big topic in the debates so far. But what’s really happening with small-business job creation, and how confident do small-business owners feel about the future? Read More

A French phone company mistakenly charged a customer nearly €12quadrillion, and when they were alerted to problem suggested she pay it in instalments. In a case of robotic customer service, it seems all common sense went out of the window. Full story here. Read More