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No matter how good you are at managing client relationships, a solid mechanism of internal communication and organisational transparency is essential to the successful management of a business. Read More

I recently read a fascinating article listing a number of technologies which are set to disrupt our world, which got me thinking about what is affecting our own business environment. Read More

This article looks at some of the reasons why people are choosing to work from home, assisted by the availability of cloud-based software and CRM solutions. Read More

Are we already talking about the death of social media? And if so what do we need to do about it? A CRM solution allows you to keep on top of and monitor your customer interactions whichever platform they use. Read More

Just like a river that needs to flow freely, your lead management and sales funnel also need to be free of blockages to ensure your data flows and your lead generation processes work successfully. Read More

Business models today try and build and maintain customer relationships in order to extract the maximum ROI from each client, using a hosted CRM solution enables you to record and maintain all the vital customer information to assist you on this journey. Read More

Using a hosted CRM solution allows you to gain insight and inform yourself and your sales team on customer and potential client behaviour, buying trends, preferred contact methods and so much more. Read More

A project manager needs to keep control over the various aspects and activities required to complete a job and this article looks at how the projects modules in a CRM solution is the ideal place to keep track of this and ensure a successful conclusion of any job. Read More

This article looks at the importance of establishing a CRM champion within your organisation in order to ensure successful adoption of the cloud-based CRM solution. Read More

Anything you publish on the internet is there forever. Even a deleted tweet or post will be logged by somebody somewhere. Think before you post! Read More