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Without due diligence your data may come to resemble a tangled ball of wool, a CRM solution will help organise your data and build a great web of knowledge. Read More

Learning to use a new CRM solution can be a daunting prospect, but much like any other change with a little perseverance your organisation will reap the benefit. Read More

CRM is often introduced to an organisation to address one pain point however it can also be used to address the bigger picture and enhance organisational efficiency. Read More

Would you rather hit a golf ball from deep in the rough or on the smooth fairway? This article looks at how CRM can help you create smooth & trimmed sales pitch Read More

Using a cloud-based CRM solution gives you the tools to segment your data and target your customer base with marketing materials that are timely and interesting to the consumers, instead of firing out a generic template that will not be relevant to large sections of your clientele. Read More

Why not take advantage of the cloud software available together with 4G wifi networks to conduct your business whenever and wherever, perhaps even at a rock festival?! Read More

A database needs to be managed, nurtured and pruned on order to keep it healthy and fruitful otherwise it gets overgrown and unmanageable. Read More

British Telecom are introducing a charge of £1.50 for invoices sent via the mail. This post looks at how you can incorporate paperless invoicing into your business process using CRM. Whether you charge your clients for the "privilege" of having paper sales documents is up to you! Read More

The government may not necessarily be spying on you but with weak passwords and a careless approach to logging out, you may as well leave the door to your business private life on the web wide open! Read More

Here are some common make-or-break factors for a successful B2B e-marketplace implementation, and how the same elements can be considered in terms of a hosted CRM solution adoption. Read More