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Would other professions report the way they learned their jobs was through trial and error? Read More

Formal employee performance reviews are important for all employees, even commission-paid sales representatives. But can a salesperson really exceed expectations? Read More

Having consensus that you have things under control may feel good, but it does not take away the fact when you look at your pipeline, there is nothing there. Read More

The great thing about selling jewelry in a retail location is you've got lots of beautiful pieces in your store to show your customers. The bad thing about selling jewelry in a retail location is you've got lots of beautiful pieces in your store that distracts you from your customer. Read More

Someone recently ask me, “What are the critical things they should do to drive more sales for their business?” I decided to provide all of my readers with a specific breakdown of how I personally try to build my sales week! Read More

Sellers need to cope with day to day realities of selling. What some may see as dirty tricks by buyers, are just daily occurrences that sellers just need to prepare for and deal with. Read More

A happy life is all about the journey: friends old and new, school, jobs menial and important, family, activities, sports, hobbies, causes, contributions, travels, learning, experiencing, feeling, growing, challenging, committing, overcoming, enjoying, being Read More

Earlier in the week I mentioned that I have begun to solidify my view on whether or not a manager/leader should apologize. Although most responses overwhelmingly lean toward the affirmative, I think it is slightly more complicated than that... Read More

The challenge with voice mail is getting people to use it productively not as a tool of avoidance. Read More

Sometimes it's so darned easy to add revenue! Read More