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If meets expectations isn't acceptable, then it shouldn't be “Meets”. Those goals should be “Requires” and an acceptable “Meets” expectations standard should be established. Of course that creates the quandary, If someone achieves the new accepted standard, Does that mean “Meets” expectations is good enough? Of course! I'll let you in on a secret. Read More

Listening to your cross-cultural communication and maintaining a global vision of what is happening within an international business environment is the first step in developing strong international skills. What you do with what you learn through listening will help you create loyalty in international clients. Read More

Taking notes goes beyond retention, it encourages the buyer to share More important information during a sales meeting. Read More

Passion for the product does not build a sales career; It only initiates it. Read More

Retail selling can be difficult, but providing sales training for your staff on these collaborative sale methods will boost your sales effectiveness. Read More

Successful selling is more about quality than it is quantity. Read More

Erik Qualman's Social Media Revolution video raises questions with regards to international social media and how different countries will use social media in the future. As the social web brings us closer to each other, will there be a bigger cultural divide on social media in the future? I would love to hear your thoughts, questions and remark Read More

Social media is dozens of different platforms with different types of environments and atmospheres. Now add in the cultural differences in the social media platforms from different countries. Some social media platforms are more appealing to us than others. And others just do not feel right. Read More

For a real international sales advantage, you need to understand your international client at their own level, on their own terms and have an understanding that is deep enough to be meaningful. This means that you need to dig deep to understand the reasons behind any questions that pop up... and put your own cultural filters aside. Read More

Leave the pain out of selling, you'll find people easier to deal with. Read More