In the profit-centered business, customer happiness is merely a means to an end: maximizing profits. In the customer-centered business, customer happiness is an end in itself, and will be pursued with greater interest, passion, and empathy than the profit-centered business is capable of.
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Shelly voted on the following stories on BizSugar
Social Responsibility and the Small Business
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From http://searchengineland.com 5851 days ago
Made Hot by: on July 22, 2008 11:00 pm
8 Surprise-Attack Reference Questions to Amp Up Your Hiring Intelligence
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From http://www.businesspundit.com 5851 days ago
Made Hot by: on July 23, 2008 1:14 am
Standard reference check questions have become so rote that I can rattle them off half-asleep. How long did the candidate work with you? What were the candidate's strengths and weaknesses? Was he a team player?
Try these 8 questions and see what kinds of answers you get:
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Businesswomen, bookmark these websites
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From http://www.usatoday.com 5852 days ago
Made Hot by: on July 21, 2008 3:34 am
Whether you are looking for business financing, technical support or want to increase your client base, help is only a click away.
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10 Incredibly Awesome Documents to Help You Start a Company
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From http://www.jasonnazar.com 5852 days ago
Made Hot by: on July 22, 2008 12:50 am
As the title says, here's a list of 10 documents you need to start a business. Link is from @nfib on Twitter.
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Web Sites Offer Access to Mentors
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From http://online.wsj.com 5894 days ago
Made Hot by: on June 9, 2008 3:25 pm
MicroMentor, which has made nearly 700 mentor matches since it started in 2001, is one of a growing number of Web sites that allow prospective mentors and protégés to easily find each other. Usually, each party creates a profile detailing his or her mentoring needs or expertise that can be viewed by others. Once a match is made, the mentoring can
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Lifestyle Entrepreneurship - Having a Business So You Can Live Your Life
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From http://www.trevormauch.com 5895 days ago
Made Hot by: on June 7, 2008 7:26 pm
Confessions and personal reflections of a "lifestyle" entrepreneur
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Marketing Puts Celtics in NBA Finals
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From http://themarketingcaddy.com 5895 days ago
Made Hot by: on June 6, 2008 9:07 pm
Credit the Celtics ride to the NBA Finals to the Big Three: KG, Paul Pierce, and Ray Allen?
Nope— lean in here for the inside scoop on the Celtics rise back to the top—
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Do You Know Why People Buy From You?
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From http://www.smallfuel.com 5902 days ago
Made Hot by: on May 31, 2008 10:24 pm
A great post talking about the reasonings or rationale behind why people purchase things from you instead of your competitors.
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Condom marketing is flaccid
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From http://eimr.blogspot.com 5903 days ago
Made Hot by: on May 31, 2008 1:48 pm
How not to start a viral marketing campaign.
This condom company's press release should've carried this warning: "Please wear a condom on your head before watching these videos. Our condoms are guaranteed to protect you from 99.9% of jokes and 89% of unwanted innuendos while reducing your impulse to pass on this viral video by 79%. "
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Justices Favor Workers in Cases of Bias Retaliation
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From http://www.nytimes.com 5903 days ago
Made Hot by: on May 30, 2008 12:57 pm
The Supreme Court on Tuesday adopted a broad reading of two federal civil rights laws to protect employees from retaliation when they complain about discrimination in the workplace.
Retaliation complaints are a growing subset of workplace discrimination cases, because it is often easier for employees to demonstrate that they were retaliated aga
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