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An interview with Frank Cann, who owns a small Massachusetts debt-collection agency, on how the economy has affected his business. Read More

Since 1991, several studies on the psychological and physical effects of the Music of Mozart have taken place through the studies of such researchers as Dr. Alfred A. Tomatis, Rauscher, Shaw, and Ky. These studies have found that listening to Mozart, as opposed to other forms of music, actually increase spatial reasoning (the ability to form and Read More

No matter what business you're in, at some point in your career you will have to deal with an angry customer. Your challenge is to handle the situation and send the customer away thinking he or she has just done business with the greatest company on earth. Here's a six-step process to quickly resolve a customer complaint. Read More

Help for small businesses launching new retail products Read More

Greats tips on how to use Twitter to connect with customers and actually help them rather then spam them. Read More

A fascinating article traces the brain chemistry behind why people make such irrational (and often times unethical) decisions when money is involved. Economists may treat money as a place holder, simply a tool to make exchange function more smoothly, but as real life and the current economic crisis indicate, money actually has a profound effec Read More

undreds of Twitter applications can be found on numerous sites that offer cool tools to help you manage the way you use Twitter. If you use Twitter for marketing your small business, I sorted thru tons of apps to bring you the most helpful. Read More

Get help with BOTH of these questions from this new blog post: - Who should you be following on Twitter? - How can you attract more followers? See my list of who I follow (and WHY), plus ADD your own Twitter handle to attract more followers, too! Read More

Everybody loves those unexpected referrals, but what can you to purposefully increase your referral business? Read More

Not every entrepreneur who starts and runs an online or offline business begins with a business plan, but it definitely helps to have one. If you're seeking funding from a venture capitalist, angel investor or other source of private capital then you will definitely need a comprehensive business plan that is well thought out and shows sound busin Read More