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Research and Market’s new report identifies the present landscape and future growth prospects of the APAC’s contact center outsourcing market. Read More

Not all customers are created equal.80 percent of your revenue comes from about 20 percent of your customers.Identify your most valuable customers by the following: Read More

Choosing and purchasing a domain is like deciding to get married.

It’s an important decision that definitely deserves some attention. In fact, since you need time and money in creating a website, you have to be sure that your domain expresses in a few words the content that you treat.

The cho Read More

Big data shouldn’t be confined to sales and marketing. Your human resources leaders should use employee big data to increase workplace engagement. Here’s why. Read More

The lesson here is to take your events and promotions “all the way out there”. There are 2 ways to do that. First, if you are spending the time, energy and money to do a promotion for your customers, commit to following through entirely. Think about how you can extend the experience for your cus Read More

No one is safe from cybercrime. Everyone is open to attack. Here are some reasons why you may think that you're safe but you're not and here are some things you can do. Read More

Going to the grassroots of business can help you learn how to run a better venture. So what can you learn about customer care and sales when you sell at a car boot sale? Read More

Do you know the secret of staying ahead of your competition? In part 4 of our Complete Guide to Marketing, we will learn some great strategies for staying ahead and making your competition irrelevant. [ FREE WORKSHEET] Read More

What went wrong and what can you as an entrepreneur learn from the lesson of Secret?Startups fail all the time, but what made the fall of social media app Secret so interesting was that the company, which was launched in February 2014, had raised $25 million last July from investors and at one poin Read More

Keeping track of multiple sources of data for one client is a challenge; multiply that by the number of clients and it gets crazy. This post provides a method for pulling all the social and SEO data into one solution. Read More