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You can tell what an organisation's answer to this question is by how it manages its bids, tenders, proposals and responses to Invitations To Tender and Requests For Proposals (ITTs/RFPs). And by its win rate. Read More

Through its online directory, Enternships.com aims to connect SMBs and startups with entrepreneurial students, or 'enterns'. Businesses and aspiring enterns fill out a profile and advertise their needs to kick start a working relationship. Full-time, part-time, project-specific and remote placements are on offer. Enternship.com went into Read More

Some people are clueless when it comes to the Web. This article at WebProNews outlines four of them. It's a good article that will make you think. I disagree with putting Sarah Palin in there though. I doubt she had anything to do with a letter sent by the Attorney General. That was a political cheap shot that can be traced back to HuffPo. We Read More

Done right business plans aren't something you use to lure investors and then stick in the bottom of your desk drawer. Rather, they become living documents that guide your business, keep you on course, and -- yes -- adapt as your businesses changes. But too often, business plans are rife with problems -- expert Tim Berry breaks down the top 10. Read More

The following is the rough transcript of a recent call I had with a Sales Director of a large Irish Company. Mr X: Hi Niall, This is _________ __________, I am the Sales Director with ___________ ___________ What I'm looking for a two day sales training course to brush up on our selling skills. What would that cost? Me: Hi __________, thanks Read More

In case you haven't been tuning in recently, the whole question of sales ineffectiveness was brilliantly raised by Dave Stein. It's not just a great question for sales professionals; it's frankly the ONLY question. Dave rightly asks “The root causes of sales ineffectiveness are clear. There is plenty of sound advice about how to fix the problem Read More

The most common question entrepreneurs ask is “how can I improve my marketing with no or little money?” With this in mind, Mike Michalowicz, the Toilet Paper Entrepreneur, asked for help from the TPE community and here is what he got— 115 ideas. Skim them or read them in detail, but whatever you do make sure you go through the list. Just one of Read More

Aside from the personal toll, losing highly skilled workers can inflict long-term damage on a business, making it hard to bounce back and forcing managers to spend precious time and money recruiting and training when conditions improve. Yet many entrepreneurs are trimming payroll costs without laying off hard-to-replace employees. Naturally, t Read More

Accounting software is an important tool fopr a business when used correctly, however human errors may lead to misleading management information. Heather Smith discusses what these pitfalls are, and how to avoid them. Read More

How often have you entered a store: 1) And observed two clerks continue to chat instead of turning to smile at you? 2) To find that the order you called in the day before is not at the counter, ready for your quick pick-up and payment, because the clerk said she “got busy with other customers?” 3) And asked the clerk a question about a product and Read More