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Following our article 8 Tips to Promote your event using Facebook, we've produced this tips guide so you can make the most of publicising your event with Twitter to compliment your Facebook event page. Read More

“Your satisfaction is 100% guaranteed!” That’s not a bad line when you’re selling a tangible item like a car or a grapefruit, but what about your design? Or, frankly, any professional service? Client satisfaction isn’t what you think it is. When it comes to professional services, the customer isn’t Read More

A business owner charged with white collar crimes will learn quickly that companies of any size can be affected. How to survive? Read More

Would you like to visit a blog where you see the same post for months? I’m sure not. Blog post frequency does matter to keep your readers engaged. Read More

Building the ideal corporate culture doesn’t happen by chance. If you are a leader of a company or organization and you want to instill a customer service culture, how do you make it happen? Read More

Brad Farris lists out his top ten qualities of a good employees. A few of them might surprise you! Would you add or change anything on the list? Read More

When Hasan Syed purchased a promoted tweet to complain about British Airways, he underscored an important lesson: online customer service is critical. Read More

Leaders and decision makers should be able to make wise and educated decisions. Here is how to hone your decision making skills. Read More

Does the grumpy cat make you laugh? It's time to have their face on your phone. Let them deliver your weather forecasts with reluctance. It will make you smile on how irritated they are. Read More

Chris Grasso takes us through five web design mistakes that afflict sites across the 'net and how not to repeat these same mistakes. Read More