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We need a serious rethink about how we handle corporate governance. Here is why, what and how we can do that. It's important to you, me, companies, the economy and our way of life (seriously!). Read More

Don't hate your customers for it. Love them. But like parents of devious children sneaking handfuls of cookies into their beds at night, listen carefully for their footsteps outside your bedroom door. And then look for crumbs in the morning. Read More

Despite many opinions to the contrary, and the challenges and sheer volume of things sales people have to get done to succeed in today's market; many sales professionals should take comfort in the fact that they are better than most think, and there many ways that can help them sell even better. Read More

Sales people need to be a lot more curious and willing to learn how they can deliver value to buyers, not just sell them what they know. They need to learn to ask more why? Read More

Every few weeks I take a collection of my most popular social media Tweets (Twitter updates) and archive them on my blog for people who missed them or are not yet on Twitter. Here's a collection of 25 tips, thoughts, and trends from the past 10 days. Enjoy! 1. Social Media Thought: Not listening to your customer = Brandicide (Brand Homicide Read More

Listening is a core part of all strategy, military, personal relationships, sales and social media. Observing your competitors before forming strategy and taking action, or listening to your customer for the purpose of engagement, rapport and opportunity seeking. It all starts with listening. In marketing, as in battle it is often one bold strok Read More

Part of managing a sales team is inspiring it to reach new heights of performance, just as an athletic coach might do. The similarities between coaching a sports team and managing a sales team are remarkable. Read More

Hospitals are noisy places. Some patients, like me, are light sleepers. Put noisy places and light sleepers together and you have a potential disaster. I would have paid just about anything out of my own pocket by the morning after my first night's stay if someone would have guaranteed me Read More

Get your week going with a little inspiration! I've always enjoyed listening to people who have a great message to share. I'm including the lyrics so you can follow along. Read More

The difference between being number one or two in a given sector often comes down to having a vision, a plan and the guts to execute. Read More