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This past year, I’ve heard more and more about a new type of small business, called a “micro-business” (or micro-enterprise). These are usually characterized as owner-operated, with five employees or less, and less than $250,000 in sales. With the low cost of e-commence entry, and powerful Internet Read More

Before you can provide great service, you need to know what makes great service. Great customer service centers know the 6 keys... Read More

By Paul Anderson

To date many businesses (especially, small and medium sized business owners) have used Outlook email services as a customer relationship management solution for their businesses. This practice is increasingly attracting comments and criticism from a section of industry experts, Read More

You’re ready to give Google AdWords a try and drive some much needed potential customers to your online store ? If you’re considering running a Google AdWords campaign and want to make the most of it, here are a few things you should take into account. Read More

Although working on your personal development is an excellent way to meet your career goals, it takes commitment — and a courageous attitude, too. Fortunately, you can start small and still make meaningful gains. Keep reading to find out how to get started. Read More

We cannot deny that Pinterest is here to stay - and keep making a strong impact for small business. Here are 10 guides to using Pinterest - in infographics. Read More

In my 13 year career as an SEO professional I’ve gotten some pretty crazy questions from clients. Not that I mind answering questions—I think a well-educated client makes for a better client so I’m happy to answer any and all questions my clients have about SEO, no matter how basic it may seem ... Read More

Hoooooo! Ladies and Gentlemen! Boy and girls! Children of all ages! Right now I proudly present to you to the newest post @toughestblogger. Discussing the essentials of WordPress and most importantly the importance of plugins..Here we go. Read More

Networking for small business owners. Some new twists on old ideas to reinvent your networking efforts and drive new business. Read More

There’s been quite a competition between social media and SEO lately. Social Media or SEO? Which one of the two plays a more important role in your strategy. Read More