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The No. 1 reason customers stop doing business with a company is a perceived attitude of indifference. They don't think companies care about them, as a valued customer or as a person. Trusted business relationships, much like friendships, require time and regular contact. Here are three action steps to show your customers the love. Read More

For small companies, hosted software costs can add up fast. So cloud computing is for the birds! Read More

Businesses with less than 500 employees collectively shed an estimated 414,000 jobs nationwide in April, according to a report released Wednesday by payroll processor ADP. The news marked the 15th consecutive month of employment declines at America's small businesses. Read More

The author uses a real life story to make his point about motivating a sales staff. Read More

If you want to thrive in difficult times here are 3 reasons why your front line sales managers are key to unlocking the potential in your sales organization: Read More

Motivating professionals is about much more than money. Read More

Providing goodwill is an effective business growth strategy. Read More

New research has found that economic woes are causing consumers to change the way they spend their time, as well as their money. Social networking continues to play a big part in their lives and savvy businesses will be forging relationships now ready for when the economy recovers. Read More

Ask a dozen entrepreneurs why they started a business and you'll get a dozen different answers. Talking with others entrepreneurs about their experiences, insight, and perspective on business and life can be very informative and inspirational. I can't think of a better role model than Janice Bryant Howroyd, the founder and CEO of ACT 1 Perso Read More

As sales professionals, we need to deal with the sales pressure points. but do we have to do it by applying pressure? Read More