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Being a risk taker in business is not the same as being reckless. Nevertheless, the word “risk” has a negative connotation to most of us, implying danger and possible loss. For true entrepreneurs, risk is viewed as a positive, with its implied challenge to overcome the unknown and hitting the big r Read More

How to handle difficult people and give constructive criticism

Isn’t it true that everyone makes mistakes? Nobody can know it all.

Do you know people who believe that they are incapable of error; that they cannot be taught anything?
They hate to be corrected don’t they?

This can cause pro Read More

According to an infographic on State of Search Pinterest reached 10 million monthly unique visitors in the US faster than any independent site in history, with daily users increasing by more than 145% since the start of 2012. It’s been used by more than a hundred brands from various industries and Read More

An interesting update from Namecheap fan page containing a customer support transcript, showing how far a support rep would go to make a customer happy. Cool! Read More

Have you been neglecting the SEO basics? As human beings we often ignore the small things and focus our attention on whatever we believe that can have a big impact for us. The same happens on the web where webmasters tend to oversee the small details that can make a big difference in the long run Read More

As much as has been written about sales processes, I am constantly amazed by the number of organization that either have no process in place, their process is hopelessly outdated, or the sales people and managers don't use the process. We can never achieve the highest levels of performance without Read More

There are many factors that affect the effectivity of a paid search or PPC ad, but as Search Engine Watch writer Miranda Miller puts it, there is no one-size-fits-all solution. What could prove effective for one ad may not be as effective for another. Read More

The acceptance of payments, however, can suddenly present a surprise - e.g. merchant discounts - if you have no experience in this key process of doing business Read More

Of course, back then the internet was like the wild, wild west. You could get dizzy looking at all the different ways there were to make money but I knew I had to get started. I decided to do a promotion that was US based. Being a Canadian, I was warned that because I had not seen the company first Read More

Consumers want personalized products and services and, as Simon tells us, this presents a great opportunity for small business owners. Read More