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Does your company allow napping on the job? Might want to think about it because it could be extremely beneficial for productivity! (Yes, you read that correctly.) Read More

What kind of customer service would it be to hear You Can't Push Right Now Because The Doctor Isn't Here? Right up there with Virgin America Customer Service. Read More

If you have a product, a website or both, then you probably consider how to target many types of populations. If you are not already considering how to target the Hispanic population, then you are behind the game... Read More

With all the Google dance happening recently, Matt’s video responses tackles with issues that are constantly being asked by users who are interested in SEO Read More

I've been a proponent of green franchising for years. I love the idea of solar energy and wind farms being used to move the US towards less energy dependence. The franchise industry can really take the lead. Infographic time... Read More

Guest blogging is a great way to build your authority and get known in your niche. It is also a great way to get links from some very high quality blogs. But with Google cracking down on article marketing websites and low quality directories, guest blogging is looking like an attractive link buildi Read More

I covered Jason Fall's social media event, Explore in OC last week. Top tier speakers talked about best practices, tools and tips for today's digitally driven marketing and social media. Keynote, Peter Kim talked about Social Business. Get the takeaways from Kim, Falls and others from the top four Read More

Running a small business isn't all fun and games. It requires serious dedication and hard work. And guess what? You might not get rich! Read more about the realities of small business ownership here. Read More

Whether you sell forklifts or prepare people’s taxes, the time could come when you have to tell your customers, “We did something wrong, but now we are going to make things right.” I’d urge you to visit a special site that Toyota has set up for customers whose cars are subject to product recalls. Read More

Struggling with reasons why your company should blog? Have you wondered what the value of a blog is? Do you wonder what impact a blog can have on business development? The bottom line? Wonder no more! Here are 14 stellar reasons why you should add blogging to your marketing mix. Read More