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Small business marketing coach Matthew Kimberley offers his insight on the need for, and the best choice of, a customer relationship management (CRM) system. Read More

You might think that contractors will take on any jobs they can land, but there are certain qualities that freelancers look for in their clients. If you can't offer up these qualities, you may not be able to hire the best freelancers for your projects. Read More

Have you ever felt like a hamster running full speed on a wheel, getting nowhere fast? Agitation and frustration are the two common warning signs that you might be on the verge of overload. It’s easy to get caught up in the frenzy of working hard to build your business, and feeling stuck at the s Read More

Writing a boring article can happen even with good writers. Find out what you can do with average content and what you must not do by all means! Read More

Blogging is a time consuming activity. In a small business, often it is only one person who can blog and guest blogging might be the only way of sharing the burden. In a bigger business though, perhaps it might be better to share the responsibility out to a number of people. Read More

If you are going to be a real entrepreneur, it’s important that you know yourself well. After all, you won’t have a direct manager charged with giving you feedback, and your direct reports probably will be afraid to tell you what they really think.

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The one thing that can make or break your business is your customer service. In years past it has been something that many companies were willing to overlook or put very little effort into. If cuts to the budget needed to be made the first to thing that was to be cut was the customer service depart Read More

As your business grows there will come a time when you won't be able to do everything that needs to be done. At that stage it is time to think about hiring the people you need to move on to the next stage. Read More

The internet seems to have its own in-house breeding program for experts and guru's, and you learn reeeal quick, not everyone is who they say they are. Read More

Each day you make marketing decisions that affect your business and customer relationships. Making judgements based on your personal preferences rather than from a more objective basis can restrict your marketing success. A couple of tips to help. Read More