Bad customer service should never, under an circumstances, be tolerated. You have a right to expect excellent customer service, and it's time to demand that right.
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Spinhead voted on the following stories on BizSugar
An Open Letter to Crappy Customer Service Reps and the Companies Who Employ Them
Posted by jkennedy under Customer ServiceFrom http://jerrykennedy.com 5324 days ago
Made Hot by: bmtrnavsky on April 6, 2010 10:42 am
4 Badges of Liberation from the Cult of Orthodox Business Doctrine | Sales
Posted by bloggertone under SugarToneFrom http://bloggertone.com 5342 days ago
Made Hot by: sannwood on March 18, 2010 3:06 pm
Let me start by saying that I'm something of a heretic, especially when it comes to business. Some would say that I'm outrageously opinionated, and that listening to my crazy ideas could get you into a lot of trouble.
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Who Controls the Sales Process, Salesperson or Prospect? | The Motivation 101 Blog
Posted by jkennedy under SalesFrom http://jerrykennedy.com 5351 days ago
Made Hot by: SalesBlogcast on March 11, 2010 10:59 am
Think you as a salesperson are (or should be) in control of the sales process? Guest blogger Joel D Canfield disagrees. He'd like to remind everyone who's really in control: the customer!
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Different Perspectives: Is Sales Really About Getting to “Yes”?
Posted by jkennedy under SalesFrom http://www.salesbloggers.com 5366 days ago
Made Hot by: shanegibson on February 23, 2010 7:08 pm
Think sales is all about getting to "Yes"? Think again! If you really want to succeed in sales, stop obsessing about getting to "Yes" and start worrying about how to get to "No" faster and more often.
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A Social Media Fable: How to Use Facebook to Annoy People | The Motivation 101 Blog
Posted by jkennedy under Social MediaFrom http://jerrykennedy.com 5405 days ago
Made Hot by: starresults on January 15, 2010 5:10 am
Receiving more Facebook Fan Page invitations than you can handle? Here's a Social Media Fable with a happy ending. And you get to pick the moral!
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Don't Be Afraid of Your Own Opinion | The Motivation 101 Blog
Posted by jkennedy under SalesFrom http://jerrykennedy.com 5408 days ago
Made Hot by: wchingya on January 12, 2010 6:13 pm
Too many business owners aim to please everyone. That's just not possible, though. It's also bad business. Instead, aim to please your ideal customers!
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Multi-Tasking is a Myth | The Motivation 101 Blog
Posted by jkennedy under Self-DevelopmentFrom http://jerrykennedy.com 5413 days ago
Made Hot by: justanbrandt on January 7, 2010 6:00 pm
If you think you're more effective because of your ability to multi-task, think again: there's no such thing as multi-tasking. It's focus that makes us effective.
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Believing You Can Is the First Step In Achieving Your Goals | The Motivation 101 Blog
Posted by jkennedy under SalesFrom http://jerrykennedy.com 5429 days ago
Made Hot by: SkipAnderson on December 22, 2009 11:21 pm
Henry Ford once said, Whether you believe you can or you believe you can't, you're right! How will your beliefs affect your plans and goals for 2010?
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Why Businesses Who Want to Succeed Should Focus on Fun | The Motivation 101 Blog
Posted by jkennedy under SalesFrom http://jerrykennedy.com 5434 days ago
Made Hot by: wendyweiss on December 18, 2009 12:22 am
Modern customers expect a good deal in every buying relationship they enter into. That goes without saying. What they really want to know is how fun it is to do business with you.
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Creating a Place For Motivation 101 Fans to Connect | The Motivation 101 Blog
Posted by jkennedy under Social MediaFrom http://jerrykennedy.com 5434 days ago
Made Hot by: iannarino on December 17, 2009 5:43 am
Announcing the creation of the Motivation 101 Blog fan page on Facebook! It's a new community for sales- and business people to connect and share ideas and information about staying motivated.
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