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That customer service can be a key differentiator between you and your customer is an accepted truism for most small businesses and organizations. However, customer service is a difficult task in today’s hyper-connected world. This is because mistakes made by your help desk team are amplified throu Read More

You probably think I am out of mind.... Surely, if you get less customers, your net profit is going to take a dive. What do you think is the quicker path to 100K? Read More

Are you a fan of the new podcasting EGO-tune (read: Ego is I in Latin. I + tune = iTunes)? From Joshua Sophy's post, Apple’s iTunes Reaches One Billion Podcast Subscriptions: ...

Talking about tunes, what do you think about EGO NetCast's jingle, Radio EGO, by Roy Persson (Roy Musik on SoundCloud Read More

Yey Kindle is launching a whole new design. Kindles will now be more like tablets. Look at this article to learn more Read More

Are you looking for a new job? It may be useful to know which cities have the most opportunities in the US. Using data from the Bureau of Labor Statistics and internet job aggregator Juju.com, U.S. News & World Report has put together a list of the 10 best cities where potential job-seekers might h Read More

You have probably heard the famous quote from Jim Rohn “You are the average of the 5 people you spend the most time with”. For example, you have 5 friends one of them is earning $10k a month, next one $5k, next $4k, $6k and the last one $5k so, in total that would be $30k divided by 5 would be $6k Read More

Part 1 in a 3-part series reviews through the eyes of the individual and employer what's in place for the Affordable Care Act. It's followed by Part 2 that examines what's out from the original legislation. Part 3 concludes with what's coming. Read More

Sian Phillips of The Ahain Group has researched and analysed various Tourism entities, from countries as a whole down to tourist attractions and restaurants, to see best practice across the board in Social Business within the Travel and Tourism Industry.

The report provides some great examples o Read More

Operating a travel agency from home not only provides the freedom, but also can be managed with low operating cost. Benefits of starting home based travel agency. Read More

A new report measures the rates of female entrepreneurship and the sentiments of female business owners around the world... Read More