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Differences of opinion at work are inevitable and often integral to innovation, problem-solving, and performance improvement. But knowing that most clashes have benefits does not make them any easier to manage. Disagreements with coworkers can be uncomfortable, and if handled poorly, result in unpr Read More

In order to be recognized as a successful HR leader, there are three roles you must manage. The first is the ability to implement organizational strategy. The second is controlling the strategic planning process by sorting through the positive and negative outcomes associated with making a decision Read More

We calculated the average savings in turnover costs that great small workplaces enjoy relative to others. It's huge. Read More

Hiring and managing employees is one of the most demanding and challenging aspects of business ownership. This guide consolidates many aspects of finding, hiring and managing employees, and offers suggestions for keeping your team motivated and collectively focused on the success of your business. Read More

It's classic: Your ex employee rants over the Internet via social media and jeopardises your small business brand. Like it or not, likely it is your fault. Read More

Why training should be the last thing you cut

An organization I’m familiar with anticipated doubling its size within a year and, in order to manage the change that growth would bring, put in a new layer of management. Five vice presidents were installed, all of them promoted from within. Rather Read More

Your employees make a lot more than they think they do. The next time they complain about not taking home enough, you might want to remind them how much you are actually paying to keep them gainfully employed Read More

Diversity works. As interested business leaders, it is our role to keep diversity and inclusion at the forefront of corporate strategy conversations at a time when, due to changes in the economy, decreasing or eliminating these efforts are often a cost-cutting measure. Yet this is the time to delve deeper into the diversity and inclusion conversation so that when the economy turns, and our business models and talent look a bit different, we are poised to maximize new revenue opportunities and our human capital. Diversity works, and we were reminded this week that we must be continuously working at it Read More

So when you have to make difficult employee decisions, remember that in the long run, you’re doing everyone—your employees and your customers—a favor. Everyone deserves to have a job that showcases their particular abilities, and sometimes you may find yourself in the position of shepherd . . . guiding people to their right spot Read More