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Here are some really great tips to help restaurants - and small businesses - use social media in their marketing. Read More

It's a brief comparison of two different uses of Twitter and their respective goals and audiences. Read More

This DSR system is so idiotic that at times I have to bang my head against the lovely mahogany desk I sit behind. Even 3rd grade math fails to make sense of how eBay came up with this "system". I think any intelligent individual understands how STUPID the eBay DSR system is, which leads me to believe that these guys in the DSR department either. Read More

Steve did a good job selling. But he could have done a great job. Read More

Sales is a field where you often see people move up the ladder very quickly. Creating winning teams begins with the manager. Let's look at this from two perspectives— Read More

Okay, so even I'm getting tired of talking about Twitter at this point, but a new article from AdAge claims that Twitter could be the killer application SMB owners have dreamed about. And to make things even more exciting, the article comes complete with something most social media hype pieces don't — actual stats and data! -- From Lisa Barone Read More

What is at the core of your current sales process? Is it working for you? Read More

On the 3rd of March, I published this post “Need Sales Training, Let's Sit Down and Talk About it” It was a rough transcript of a phone call I took from an Irish Sales Director. He was inquiring about sales training for his sales team and insisting that I send him a proposal and price - he did not want to meet up. I refused as I didn't feel tha Read More

There is cutting costs, and there is cutting your nose off. Many are pushing and many are buying that you can deliver effective sales training remotely without direct interaction. The reality is that while you can show someone something remotely it is very different than impacting and delivering sustained behaviour change. Read More