I don’t know what it is about a guy in the background with an evil grin that makes me happy.
I’ve done a few in the same vein: guy selling balloons has guy behind him selling “sharp little pins,” guy juggling bowling pins has guy in background with evil grin readying a bowling ball …
I think it’s Read More
One of the hallmarks of Customer Success is the relationships you get to build with your customers, and that’s the reason why the value of one-to-one communication is incomparable.

But, when your team’s dynamics keep changing and your customer base continues to grow, how do you keep up with ever Read More
A recent research report from Oracle Hospitality reveals some surprising results indicating that millennials craving an individualized experience have more trust in Hotel Loyalty Programs.

The research also uncovered a surprising divide in perception between how Hotels view loyalty pro Read More
As customers, we don't swallow the pill, so why would we dole it out from the other side? Lying might SEEM like the easiest way to solve a problem and string a customer along, but that's garbage and we know it. Here's a look at how transparency and honesty play heavily into the CS game, from first Read More
Make your customers happy, and keep them paying the subscription. This guide will teach you how to stop users abandoning your software before they’ve seen how awesome it is. Read More
What makes or breaks a business is a customer. However well planned, well laid out and executed a business idea might be, if the customer goes back unhappy then keeping your business afloat becomes an uphill task. Let’s have a look at ideas that can help you keep your customers happy.

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Looking for more entertainment!

These 10 Best Selling PlayStation 4 video games are waiting for you

#wikiaskme Read More
Customer satisfaction is what a business is all about. Obviously if there are no customers, there is no business. This is why it is very important that we know what our customer's wants or needs for them to be returning... Read More
We covered six strategies that would help you implement immediate measures for customer retention strategy reform. Of the six, the fourth recommendation (“demonstrate product value”) gained some interest and sparked curiosity from our readers.

Because of this, we decided to write this post to ex Read More
In today’s marketplace Hotels is challenged by technology, Social Media, New Media, Digital Media and consistent innovations. And today mindshare represents the space your Hotel represent in this marketplace.

It is important to understand Hotel Marketing makes up the Marketplace. The m Read More

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!