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If you are a small business that has tried, or is currently trying, to look for IT services, outsourced IT services, managed IT services or IT consulting services then you may have used one or more of the following methods. Is there another way? Yes, and here it is. Read More

Every sales encounter brings the possibility of a breakthrough in advancing towards a sale. But the real breakthroughs are more often found through the long and meaningful nurturing of relationships. Each sales encounter has to be treated as if it might lead to a breakthrough, and it must also be treated as a simple opportunity to nurture and build a future opportunity. More often than not, no si Read More

Does your company have a brand identity that is more than just a logo? While a logo is a good place to start, you should consider building your visual Read More

You recently read somewhere (maybe the Albany Insurance Professional) that blogging can be an amazingly rewarding experience for an Insurance Agency. And now you want to start an Agency Blog. But where do you start? Read More

Making 2009 the best year in sales is easier than you may think. It’s all about realizing that what you think and how you act have a far bigger impact on your success than the economy does, says Nathan Jamail, president of the Jamail Development Group and author of The Sales Leaders Playbook. Read More

Generally speaking, this is big businesses' loss and small business' gain. What really makes this work for small firms, though, is having in place employee leadership development practices that result in each and every person knowing all there is to know about pretty much every product in the store (or service, if that's what you offer). Read More

Mature Market Experts: more news and stats you can use on boomers, seniors, and the mature market - MetLife — Are boomers in the middle…of self-delusion? Baby boomers born between 1952 and 1958 — not getting old any time soon. Read More

Friends laughed when twin brothers Ron and Arnie Koss announced in the early 1980s that they wanted to start the nation's first organic baby food company. Yet they succeeded in launching Earth's Best Baby Food, the first nationally distributed organic food to sit next to its mainstream competitors on supermarket shelves. Taken from their new book book, The Earth's Best Story, here are ten tips fo Read More

The reason I can count on Apple providing a top-notch experience is that they take careful steps to control all parts of the experience. From iTunes and the AppStore to the exclusion of Flash, they make sure it's the best experience they can give at the greatest profit margin to Apple. (While Steve Jobs claims correctly that Flash is buggy, the likely reason it’s excluded is that it is a great pl Read More