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Many of the businesses say they want to develop their international markets but they are afraid of the risk. This article will help them. Read More

Customer service is one of the most important elements of marketing and the steps you take to keep your customers informed when problems occur can strengthen or harm the relationship. Read More

Use charitable giving to increase sales, lift employee morale—and help out your favorite cause Read More

We asked readers to vote for businesses that are trying to make money and to bring about societal change. Here are the winners Read More

Welcome to our fifth annual roundup of the country's most promising young entrepreneurs. Before we get started examining the new batch, consider this question: Who is more likely to start a business: A college student or a worker with a few decades of experience? Yep, you guessed it: the experienced worker. Read More

Start by studying how your best customers interact with your brand and its competitors, then brainstorm ways to address any shortcomings Read More

AllBusiness sales advisor Keith Rosen describes the techniques for leaving the kind of voice mail message that will encourage potential customers to call back. When calling potential customers cold it can be difficult enough to figure out what to say and how to present your product or service when you get a live person on the other end of the line Read More

the author recounts the lessons about the elements of effective sales meetings that he learned from his mentor Dick Harlow. Read More

Creating an employee training program for your small business can be one of the most important aspect of running a successful business. Here Mike Kraus, retail expert at AllBusiness gives you some ideas about where to begin. Remember that creating an employee training program doesn't just help your employees. It also helps your customers by setti Read More