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Generally speaking, this is big businesses' loss and small business' gain. What really makes this work for small firms, though, is having in place employee leadership development practices that result in each and every person knowing all there is to know about pretty much every product in the store (or service, if that's what you offer). Read More

Mature Market Experts: more news and stats you can use on boomers, seniors, and the mature market - MetLife — Are boomers in the middle…of self-delusion? Baby boomers born between 1952 and 1958 — not getting old any time soon. Read More

Friends laughed when twin brothers Ron and Arnie Koss announced in the early 1980s that they wanted to start the nation's first organic baby food company. Yet they succeeded in launching Earth's Best Baby Food, the first nationally distributed organic food to sit next to its mainstream competitors on supermarket shelves. Taken from their new book book, The Earth's Best Story, here are ten tips fo Read More

The reason I can count on Apple providing a top-notch experience is that they take careful steps to control all parts of the experience. From iTunes and the AppStore to the exclusion of Flash, they make sure it's the best experience they can give at the greatest profit margin to Apple. (While Steve Jobs claims correctly that Flash is buggy, the likely reason it’s excluded is that it is a great pl Read More

Linda founded her tile making business in the loving memory and namesake of her beloved grandmother, who inspired her to pursue her dreams. Read More

Being in business is like climbing a mountain. The tough economic times of the last couple of years, has just made your climb steeper and the weather more hazardous.

Here are some concepts inspired by the book, “Predictable Results in Unpredictable Times" to help you achieve more with less: Read More

Have you looked at Undercover Boss on CBS on Sundays? The premise of the show is that the boss spends a week undercover with the front line employees to gain a better understanding of what is going on in his organization. It is really an eye-opener! Read More

What do you do with a blog post after you read it? Do you just forget about it after tweeting it? How would it change your business if you acted on the advice? Read More

The iPad certainly looks like a lot of fun to have around the house. From games to books to basic web surfing, there’s no doubt the iPad would be a lot of fun in the living room, but how would it fare in the office? Though it may seem the iPad has been designed for all play and no work, I am very excited for the iPad’s potential for business users. Here are some of the cases where I think the iPa Read More